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Patricia M. Jones
Acting Division Chief
Phone: 650-604-1345
Untitled Document
SUMMARY OF RESEARCH INTERESTS AND EXPERIENCE
Cognitive systems engineering; human-machine interaction in complex, highly automated systems, computer-supported cooperative work, human-computer cooperative problem solving, information technology and organizations, interactive learning environments, cooperative learning, interface design and visualization
EDUCATION
1991 PhD Industrial and Systems Engineering, Georgia Institute of Technology.
Dissertation director: Dr. Christine M. Mitchell
1988 MS Industrial and Systems Engineering, Georgia Institute of Technology.
Thesis advisor: Dr. Christine M. Mitchell
1986 BS Psychology, magna cum laude, University of Illinois at Urbana-Champaign.
Honors Thesis advisor: Dr. Christopher D. Wickens
EXPERIENCE
Sept 2003 � date Acting Division Chief, Human Factors Research and Technology Division, NASA Ames Research Center
Aug 2002 � Sept 2003 Project Manager, KESS Project (Knowledge Engineering for Safety and Success), Engineering for Complex Systems Program, NASA Ames Research Center
Jan 2001 � date Deputy Chief, Human Factors Research and Technology Division, NASA Ames Research Center
Aug 1997 - January 2001 Associate Professor, University of
Illinois at Urbana-Champaign
Department of Mechanical and Industrial Engineering (75%), Institute of Aviation
(25%),
Department of Computer Science (0%) (as of August 1994),
and Women's Studies Program (0%) (as of August 1995).
June 1998 - January 2001 Part-time Faculty Member, Beckman
Institute of Advanced Science and Technology.
May 1996 - June 1998 Affiliate of the Beckman Institute for
Advanced Science and Technology, in the area of Human-Computer Intelligent Interaction.
Aug 1991 - Aug 1997 Assistant Professor, University of Illinois
at Urbana-Champaign
Department of Mechanical and Industrial Engineering (75%), Institute of Aviation
(25%),
Department of Computer Science (0%) (as of August 1994),
and Women's Studies Program (0%) (as of August 1995).
Sep 1986 - Aug 1991 Graduate Research Assistant, Georgia Institute
of Technology School of Industrial and Systems Engineering.
June - Aug 1986 Senior Technical Associate, AT&T Bell Laboratories,
Naperville IL
AWARDS
- 2000 Stanley Pierce Award, UIUC College of Engineering
- 1999 Rose Award for Teaching Excellence, UIUC College of Engineering
- 1998 IEEE Systems, Man, and Cybernetics Society Andrew P. Sage Award for
Best Paper published in the IEEE Transactions on Systems, Man, and Cybernetics
in 1997
- 1998 IEEE Systems. Man, and Cybernetics Society Outstanding Contribution
Award for service in organizing sessions at the annual meetings
- 1996 Navy/ASEE Summer Faculty Fellow, NCCOSC, San Diego CA
- 1993 NASA/ASEE Summer Faculty Fellow NASA Goddard Space Flight Center, Greenbelt
MD
- 1992 National Science Foundation Research Initiation Award
- 1992 - 1993 UIUC Vice-Chancellor's Teaching Scholar
- 1986 - 1989 President's Fellowship, Georgia Institute of Technology
- 1988 Alphonse Chapanis Award for Best Student Paper,Human Factors Society
32nd Annual Meeting, Anaheim CA
EDITORSHIPS AND NATIONAL SERVICE ACTIVITIES
- Member of Editorial Board, Human Factors, 2004 - date
- Associate Editor, IEEE Transactions on Systems, Man, and Cybernetics, 1994 -
2000
- Associate Editor, Automatica, 1996 - 1997
- Invited member, National Science Foundation Steering Committee on Human-Centered
Systems, 1996-1997
- A number of proposal review panels for NSF and NASA
- Reviewer for a number of journals, including
* IEEE Transactions on Systems, Man, and Cybernetics
* International Journal of Human-Computer Studies
* IEEE Transactions on Knowledge and Data Engineering
* Human Factors
* Information Engineering and Systems
PROFESSIONAL SOCIETY MEMBERSHIPS
Voting Member, Association for Computing Machinery
(ACM)
- Member, Special Interest Group for Artificial Intelligence (SIGART)
- Member, Special Interest Group on Computer-Human Interaction (SIGCHI)
- Member, Special Interest Group on Computer Uses in Education (SIGCUE)
- Member, Special Interest Group on Hypertext (SIGLINK)
- Member, Special Interest Group on Supporting Group Work (SIGGROUP) (formerly SIGOIS)
Human Factors and Ergonomics Society
(HFES) and its Technical Groups on Cognitive Engineering and Naturalistic Decision Making, Education, Computer Systems.
- Organized and chaired �Federal Program Managers Forum� Colloquium at Human Factors and Ergonomics Society Annual Meeting, October 16, 2003. FAA CAMI, ONR, and NASA participated
Senior Member Institute of
Electrical and Electronics Engineers (IEEE) (and in particular Systems, Man, and Cybernetics (SMC) Society and Computer Society)
- Member of Program Committee for SMC Conference, 2005
- Executive Secretary to the Executive Committee, appointed 1997-1998
- Member, IEEE SMC Administrative Committee, elected for 1994 - 1996 term
- Associate Editor, IEEE Transactions on Systems, Man, and Cybernetics, 1994 - 2000
- Guest Co-Editor, Special Issue on Model-Based Cognitive Engineering in Complex Systems, IEEE Transactions on Systems, Man, and Cybernetics Part A: Systems and Humans, 2000 - 2001
- Organized three invited sessions and chaired two for 1992 IEEE International Conference on Systems, Man, and Cybernetics, Chicago, IL, Oct. 1992
- Co-organized five invited sessions and chair of several for 1994 IEEE International Conference on Systems, Man, and Cybernetics, San Antonio TX, October 1994
- Co-organized invited sessions for 1995 IEEE International Conference on Systems, Man, and Cybernetics, Vancouver, British Columbia, Canada, October 1995
- Co-organized invited sessions for 1997 IEEE International Conference on Systems, Man, and Cybernetics, Orlando FL, USA, October 1997
- Co-organized invited sessions for 1998 IEEE International Conference on Systems, Man, and Cybernetics, San Diego CA, USA, October 1998
- Co-organized invited sessions for 2000 IEEE International Conference on Systems, Man, and Cybernetics, Nashville TN, USA, October 2000
OTHER ACTIVITIES
- Program Co-Chair of CHIIMT (Conference on Human Interaction for Management of IT), invited by Paul Maglio of IBM Almaden Research Center, 2005
- Joint presentation, �Human Factors for Space Exploration�, myself with Mihriban Whitmore of JSC, as part of NASA - ODU Training workshop TE 20, Space Exploration � Strategies, Missions, and Enabling Technologies, May 17-18, 2005 at NASA Langley Research Center
- Member, Genesis Mishap Investigation Board, October 2004 � January 2005.
- Invited speaker, NASA Ames Knowledge Sharing Forum organized by Claire Smith, October 21, 2003
- Session Chair for Intelligent Interactive Systems Track, 21st Digital Avionics Systems Conference, Irvine CA, October 30, 2002
- Jones, P. M. (2002). Modeling and supporting organizational risk and knowledge management. Presentation to NASA Johnson Space Center Code DV3, Operations Research and Strategic Development Branch, April 25, 2002.
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(2004) Privately Sponsored, Senior Member of the IEEE (Institution of Electrical and Electronics Engineers)
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P. M. Jones, M. M. Connors, R. K. Dismukes, M. M. Mallis, S. G. Hart, A. B. Watson, & R. W. Remington (2006) NASA's contribution to aviation human factors, In W. Karwoski (Ed.) International Encyclopedia of Ergonomics and Human Factors, Second Edition. Alden Books, CRC Press.
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P. M. Jones (2004) Designing for competence, In Psychological investigations of competence in decision making (K. Smith, J. Shanteau, and P. Johnson, eds.), 149-162. Cambridge University Press
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P. M. Jones (2001) Collaborative Knowledge Management, Social Networks, and Organizational Learning, Proceedings of HCI International 2001: Ninth International Conference on Human-Computer Interaction
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C. A. Jasek, & P. M. Jones (2001) Cooperative support for distributed supervisory control, In Coordination Theory and Collaboration Technology (G. Olson, T. Malone, and J. B. Smith, eds.). (311-340). Lawrence Erlbaum Associates
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P. M. Jones, J. A. Caldwell, B. G. Kanki, J. W. McCandless, J. M. Orasanu, & J. . Rehling (2001) From perception to knowledge management: next-generation human factors for aerospace systems, Proceedings of the Human Factors and Ergonomics Society 45th Annual Meeting, 96-99
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M. C. Dorneich, & P. M. Jones (2001) The UIUC virtual spectrometer: A Java-based collaborative learning environment, Journal of Engineering Education, October 2001, 713-720
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P. M. Jones, & J. L. Jacobs (2000) Cooperative problem solving in human-machine systems: Theory, models, and intelligent associate systems, IEEE Transactions on Systems, Man, and Cybernetics, 30, 4, 397-407
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P. M. Jones (1999) Human error and its amelioration, In Handbook of Systems Engineering and Management (A. P. Sage and W. B. Rouse, eds.), 687-702. John Wiley
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P. M. Jones, J. L. Jacobs, & M. C. Dorneich (1998) Activity Representation and Management for Crisis Action Planning, Proceedings of the 1998 IEEE International Conference on Systems, Man, and Cybernetics, San Diego CA, October 1998
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P. M. Jones, C. C. Hayes, D. C. Wilkins, R. . Bargar, J. . Sniezek, P. . Asaro, O. . Mengshoel, D. . Kessler, & M. . Lucenti (1998) CoRAVEN: Modeling and Design of a Multimedia Intelligent Infrastructure for Collaborative Intelligence Analysis, Proceedings of the 1998 IEEE International Conference on Systems, Man, and Cybernetics, San Diego CA, October 1998
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P. M. Jones (1998) Distributed cooperative planning, Proceedings of the NATO RTO Meeting 4, Collaborative crew performance in complex operational systems, Edinburgh, UK, April 1998
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P. M. Jones, & C. A. Jasek (1998) From distributed supervisory control to enterprise integration: Coordination support for operational environments, Group Decision and Negotiation (special issue on information technology for enterprise coordination and integration), Volume 7, No. 3, 249-264
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P. M. Jones, & M. C. Dorneich (1998) The Apprenticeship Learning Object Toolkit: A Generalized Architecture for a Family of Computer Tutoring Systems, Proceedings of the 1998 IEEE International Conference on Systems, Man, and Cybernetics, San Diego CA, October 1998
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P. M. Jones, & G. W. Chin (1998) Varieties of representational forms: Towards designing an information infrastructure for an organization, Proceedings of the 42nd Annual Meeting of the Human Factors and Ergonomics Society, October 1998, Chicago IL
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P. M. Jones, G. W. Chin, M. . Lucenti, H. J. Kim, D. . Stigberg, G. . Sherman, N. . Contractor, B. J. O'Keefe, R. . Whitbred, F. . Grobler, M. . Case, J. . Heckel, S. C.Y. Lu, & R. . Ganeshan (1997) CITYSCAPE: Civil infostructure technology system for collaborative analysis, prediction, and evaluation, Proceedings of the 1997 IEEE International Conference on Systems, Man, and Cybernetics, Volume 3, pp. 2223-2227. Orlando FL, October 1997
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P. M. Jones, & C. A. Jasek (1997) Intelligent support for activity management (ISAM): An architecture to support distributed supervisory control, . IEEE Transactions on Systems, Man, and Cybernetics, Special issue on Human Interaction in Complex Systems, Vol. 27, No. 3, May 1997, 274-288
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J. L. Jacobs, M. C. Dorneich, P. M. Jones, B. J. O'Keefe, & N. . Contractor (1997) SPOT: Using collaborative technologies for developing collaborative technologies, Proceedings of the 1997 IEEE International Conference on Systems, Man, and Cybernetics, Volume 1, pp. 690-695. Orlando FL, October 1997
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M. C. Dorneich, & P. M. Jones (1997) The UIUC Virtual Spectrometer: A Java-based implementation of a learning environment, Proceedings of the 1997 IEEE International Conference on Systems, Man, and Cybernetics,Volume 2, pp. 1861-1866. Orlando FL, October 1997
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A. . Hyatt, & P. M. Jones (1996) Computational organizational network modeling: Strategies and an example, Computational and Mathematical Organizational Theory, 2, No. 4, 285-300
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P. M. Jones, & K. J. Schneider (1996) Learning environment for magnetic resonance spectroscopy (LEMRS): Supporting apprenticeship learning in operational environments, Journal of Educational Multimedia and Hypermedia, 5, 2, 151-178
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P. M. Jones, R. W. Chu, & C. M. Mitchell (1995) A methodology for human-machine systems research: Knowledge engineering, modeling, and simulation, IEEE Transactions on Systems, Man, and Cybernetics, 25, No. 7, 1025-1038
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P. M. Jones (1995) Cooperative work in mission operations: Analysis and implications for computer support, Computer-Supported Cooperative Work: An International Journal, 3, 1, 103-145
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P. M. Jones (1995) Designing for operations: Towards a sociotechnical systems and cognitive engineering approach to concurrent engineering, International Journal of Industrial Ergonomics, Special Issue on Ergonomics and Simultaneous Engineering, Vol. 16, Nos. 4-6, 283-292
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P. M. Jones, & C. A. Jasek (1995) Evaluating levels of automation in cooperative supervisory control: The mediator-associate experiment, Proceedings of the IEEE 1995 International Conference on Systems, Man, and Cybernetics, Volume 5, 4569-4574. Vancouver, British Columbia Canada, October, 1995
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P. M. Jones, & C. M. Mitchell (1995) Human-computer cooperative problem solving: Theory, design, and evaluation of an intelligent associate system, IEEE Transactions on Systems, Man, and Cybernetics, 25, No. 7, 1039-1053
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R. W. Chu, C. M. Mitchell, & P. M. Jones (1995) Using the operator function model and OFMspert as the basis for an intelligent tutoring system: Towards a tutor/aid paradigm for operators of supervisory control systems, IEEE Transactions on Systems, Man, and Cybernetics, 25, No. 7, 1054-1075
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P. M. Jones, N. . Contractor, B. J. O'Keefe, S. C.Y. Lu, M. . Case, P. . Lawrence, & F. . Grobler (1995) Workflow and cooperative problem solving in civil infrastructure management, Proceedings of the IEEE 1995 International Conference on Systems, Man, and Cybernetics, Volume 5, 4575-4580. Vancouver, British Columbia Canada, October, 1995
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P. M. Jones, S. M. Kaplan, P. M. Sanderson, & S. L. Star (1994) ALCHEMIST: Support for emergent models of work practices in collaborative systems, Proceedings of the IEEE 1994 International Conference on Systems, Man, and Cybernetics, Volume 1, 373 - 378. San Antonio TX, October 1994
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P. M. Jones, N. . Contractor, B. J. O'Keefe, & S. C.Y. Lu (1994) Competence models and self-organizing systems: Towards intelligent, evolvable, collaborative support, Proceedings of the IEEE 1994 International Conference on Systems, Man, and Cybernetics, Volume 1, 367-372. San Antonio TX, October 1994
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P. M. Jones (1994) Cooperative support for distributed supervisory control: Towards intelligent collaborative support, ACM SIGOIS Bulletin, 15, 2, 2-5, December 1994
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P. M. Jones (1994) Human-machine systems, Eighth edition of the McGraw-Hill Encyclopedia of Science and Technology
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P. M. Jones, N. . Contractor, S. C.Y. Lu, & B. J. O'Keefe (1994) Intelligent collaborative support for engineering design, Proceedings of the 12th Triennial Congress of the International Ergonomics Association (IEA '94), Volume 4, 80 - 82. Toronto, Ontario, August 1994
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P. M. Jones (1994) Intelligent resources for satellite ground operations, Proceedings of the 1994 Goddard Conference on Space Applications of Artificial Intelligence, 233-240. NASA Goddard Space Flight Center, Greenbelt MD, May 1994
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P. M. Jones, & C. M. Mitchell (1994) Model-based communicative acts: Human-computer collaboration in supervisory control, International Journal of Human-Computer Studies , 41, 527-551
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J. B. Bushman, C. M. Mitchell, P. M. Jones, & K. S. Rubin (1993) ALLY: An operator's associate for cooperative supervisory control systems, IEEE Transactions on Systems, Man, and Cybernetics, Vol. 23, No. 1., 111-128
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P. M. Jones (1993) Cooperative support for distributed supervisory control: Issues, requirements, and an example from mission operations, Proceedings of the ACM International Workshop on Intelligent User Interfaces, 239-242, Orlando, FL, January 1993
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P. M. Jones, C. M. Mitchell, & R. W. Chu (1993) Intelligent command and control: Advanced automation in flight operations, Proceedings of the 1993 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 1, 120-125, Le Touquet, France, October 1993
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P. M. Jones, & K. J. Schneider (1993) Intelligent tutoring in nuclear magnetic resonance spectroscopy, Proceedings of the 1993 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 3, 108-113, Le Touquet, France, October 1993
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P. M. Jones, E. S. Patterson, & V. . Goyle (1993) Modeling and intelligent aiding for cooperative work in mission operations, Proceedings of the 1993 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 3, 38-43, Le Touquet, France, October 1993
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P. M. Jones, & V. . Goyle (1992) Cooperative support for distributed supervisory control: Issues in modeling cooperative work in complex systems, Proceedings of the 1992 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 2, 1214-1217, Chicago IL, October 1992
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P. M. Jones (1992) Human-computer cooperative problem solving in complex dynamic systems, Proceedings of the First Industrial Engineering Research Conference, Chicago, May 1992
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M. . Case, N. . Contractor, P. M. Jones, S. C.Y. Lu, & B. J. O'Keefe (1992) Team engineering analysis and modeling: Toward a normative model of team interaction, Proceedings of the 1992 IEEE International Conference on Systems, Man, and Cybernetics, Chicago IL, October 1992
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P. M. Jones, & C. M. Mitchell (1991) A mechanism for knowledge-based reminding and advice-giving in the supervisory control of a complex dynamic system, Proceedings of the 1991 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 2, 1295-1300
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R. W. Chu, P. M. Jones, & C. M. Mitchell (1991) GT-POCC: Visualization and animation of a complex dynamic system, Proceedings of the 1991 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 2, 1289-1294
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R. W. Chu, P. M. Jones, W. M. Harris, & C. M. Mitchell (1991) GT-VITA and GT-MOCA: More experiences using TAE Plus, Proceedings of the Ninth TAE Users Conference, Greenbelt MD, November 1991
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P. M. Jones, & C. M. Mitchell (1991) Human-computer cooperative problem solving in satellite ground control, Proceedings of the Human Factors Society 35th Annual Meeting, Vol. 2, 408-412
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P. M. Jones, & C. M. Mitchell (1991) Human-machine cooperative interaction in the supervisory control of a complex dynamic system, Proceedings of the 1991 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 2, 1301-1306
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P. M. Jones, & C. M. Mitchell (1990) Human-computer cooperative problem solving I: A case study of an expert system for real-time monitoring, Proceedings of the 1990 IEEE International Conference on Systems, Man, and Cybernetics, 505-507
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P. M. Jones, & C. M. Mitchell (1990) Human-computer cooperative problem solving II: A theory and an implementation, Proceedings of the 1990 IEEE International Conference on Systems, Man, and Cybernetics, 671-673
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R. W. Chu, P. M. Jones, T. J. Pawlowski, C. M. Mitchell, & R. D. Robison (1990) Interactive real time simulations of satellite ground control systems: Experiences using TAE Plus, Proceedings of the TAE Plus Eighth Users Conference, League City, TX
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P. M. Jones, & S. . Deutsch (1990) The display of multivariate information: An experimental study of an information integration task, Human Performance, 3, 1, 1-17
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R. W. Chu, P. M. Jones, & C. M. Mitchell (1990) The Georgia Tech Payload Operations Control Center simulation: Design and implementation in C++, Proceedings of the Society for Computer Simulation Multiconference on Object-Oriented Simulation, 167-174
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P. M. Jones, C. M. Mitchell, & K. S. Rubin (1990) Validation of intent inferencing by a model-based operator's associate, International Journal of Man-Machine Studies, 33, 177-202
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J. B. Bushman, K. S. Rubin, P. M. Jones, & C. M. Mitchell (1989) Ally: An operator's associate model for cooperative supervisory control situations, Proceedings of the 1989 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 1, 40-45
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P. M. Jones, & C. M. Mitchell (1989) Operator models for supervisory control, Proceedings of the 33rd Annual Meeting of the Human Factors Society, Vol. 1, 291-295
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P. M. Jones, & C. M. Mitchell (1989) Validation of a blackboard architecture for dynamic intent inferencing, Proceedings of the 1989 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 1, 35-39
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K. S. Rubin, P. M. Jones, C. M. Mitchell, & T. C. Goldstein (1988) A Smalltalk implementation of an intelligent operator's associate, Proceedings of the 1988 ACM Conference on Object-Oriented Programming Systems, Languages, and Applications (OOPSLA '88), 234-247
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P. M. Jones (1988) Intent inferencing by an intelligent operator's associate: A validation study, Proceedings of the 32nd Annual Meeting of the Human Factors Society, Vol. 1, 409-413
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P. M. Jones, C. M. Mitchell, & K. S. Rubin (1988) Intent inferencing with a model-based operator's associate, Proceedings of the Sixth Symposium on Empirical Foundations of Information and Software Sciences (249 - 258). New York: Plenum
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K. S. Rubin, P. M. Jones, & C. M. Mitchell (1988) OFMspert: Inference of operator intentions in supervisory control using a blackboard architecture, IEEE Transactions on Systems, Man, and Cybernetics, Vol. 18, 618-637
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P. M. Jones, & C. M. Mitchell (1987) Operator modeling: Conceptual and methodological distinctions, Proceedings of the 31st Annual Meeting of the Human Factors Society, Vol. 1., 31-35
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K. S. Rubin, C. M. Mitchell, & P. M. Jones (1987) Using a blackboard architecture for dynamic intent inferencing, Proceedings of the 1987 IEEE International Conference on Systems, Man, and Cybernetics, Vol. 3, 1150-1153
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