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Heintz J. Obradovich
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C. E. McCoy, P. J. Smith, J. M. Orasanu, R. . Chapman, & H. J. Obradovich (1999) The dissemination of knowledge in the aviation system: A case study of pre-flight planning, In R. Jensen (ed.), Proceedings of the Tenth International Symposium on Aviation Psychology. Columbus, OH: OSU
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P. J. Smith, S. . Caisse, C. . Beck, R. . Denning, H. J. Obradovich, C. E. McCoy, & J. M. Orasanu (1998) Using critical incidents to understand the interactions of airline dispatchers with the traffic management system, Proceedings of the 1998 Annual Symposium on Human Interaction with Complex Systems, Dayton OH: IEEE, pp. 48-62
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